After your purchase

Returns & refunds

Return information and a way to ask about an order.

Details pending

Information is being confirmed.

Return eligibility, timing and instructions are being confirmed. Please contact us about your order before sending an item back.

Check eligibility first

Ask about the return conditions for your particular piece, including any custom or personalized details.

Keep the details together

Have your order number, purchase email and a short description of the issue ready for your enquiry.

Before sending anything back

Contact us for confirmed return instructions and the correct address. The sample showroom address is not a return destination.

Looking for something else?Read the questions and answers